At our Health and Wellness Programs platform, we are committed to maintaining the confidentiality and security of your personal information. Our Privacy Policy is designed to transparently detail how we manage and protect the data you provide us when you interact with our services. This includes our website, applications, and any other products or services offered by us, collectively referred to as ‘the Company’ or ‘we’.
Our commitment extends to adhering to various privacy laws and regulations, such as Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA), Quebec Law 25 on the protection of personal information in the private sector, the European Union’s General Data Protection Regulation (GDPR), Brazil’s General Data Protection Law (LGPD), California’s California Consumer Privacy Act (CCPA) and its successor, the California Privacy Rights Act (CPRA), Colorado’s Colorado Privacy Act (CPA), Utah’s Utah Consumer Privacy Act (UCPA), Connecticut’s Connecticut Data Privacy Act (CTDPA), Virginia’s Consumer Data Protection Act (VCDPA), South Africa’s Protection of Personal Information Act (POPIA), and others.
This policy is specific to our platform and does not cover data privacy practices on external websites or third-party platforms that may be accessed through our services, each of which has its own privacy policy.
When you engage with us by using our applications and services as an authorized user, visiting our websites associated with this Privacy Statement, or interacting with us through communications like newsletters, emails, calls, or text messages/SMS, we collect various types of personal data to provide and personalize our services. This includes:
- Account Information: Your username, password, and contact details.
- Payment Information: Payment card details and billing information.
- Financial Information: Income and financial status relevant to service eligibility.
- Purchase Information: Records of the products or services you have purchased.
- Mobile Device Identifiers: Unique identifiers associated with your device.
- Location Data: Information on your physical location derived from your device or provided by you.
- Feedback: Your responses to surveys, promotions, and customer satisfaction inquiries.
- Social Media Information: Details you share when linking your social media accounts with our services.
- Product Information: The products or services you use and your interaction with them.
This data may be collected through direct user input, interactions within our platform, and automated technologies like cookies. We also receive data from third parties, subject to their privacy practices.
We use cookies on our website for various purposes, including improving user experience, personalizing content, and conducting analytics. These cookies are categorized as Strictly Necessary for the functioning of the website, Preference to remember your settings, and Analytics to help us understand and improve how our site is used. You can manage your preferences regarding these cookies through our dedicated Cookie Manager tool.
We retain personal data only for the duration necessary to fulfill the purposes for which it was collected or as required by law. Upon completion of these purposes or when mandated by law, we take steps to delete or anonymize the data.
To safeguard your personal information, we implement robust organizational and security measures. These include encrypted communication channels and collaboration with reputable third parties who process data securely.
We recognize the importance of protecting children’s privacy. Our services are not intended for, or directed to, individuals under the age of 18. We do not knowingly collect personal data from children under this age.
As a user, you have rights under the privacy laws applicable to your jurisdiction. These may include accessing your personal data, rectifying inaccuracies, requesting erasure or restriction of processing, exercising your right to data portability, objecting to specific types of processing, non-discrimination for exercising your privacy rights, filing appeals or complaints with the appropriate authorities, and withdrawing consent where applicable. To invoke these rights, please reach out to our privacy team via email at [email protected] or through written correspondence to our addressed on our website.
We reserve the right to update this Privacy Policy from time to time. Any changes will be reflected on our website, and we encourage you to review it regularly for any updates.
Should you have any questions, wish to unsubscribe from our communications, or need assistance with your personal data, please feel free to contact us at the aforementioned email address or through our written correspondence channels. Our team is dedicated to addressing your concerns and ensuring your privacy is respected.